Terms & Conditions

1. Introduction

Welcome to Precision Auto Detailing.
These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing our site, booking a service, or communicating with us, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

2. Services Provided

Precision Auto Detailing provides mobile car detailing services in the Raleigh, North Carolina area.
All services are performed at the customer’s chosen location unless otherwise agreed.

We reserve the right to adjust, update, or discontinue any service at any time.

3. Booking, Scheduling & Cancellations
a. Scheduling Appointments

Appointments may be scheduled through our website, by phone, or via email.
You are responsible for providing accurate information when booking.

b. Cancellations & Rescheduling

To cancel or reschedule, please contact us at least 24 hours in advance.
Last-minute cancellations may be subject to a cancellation fee at our discretion.

c. Access to Vehicle

Customers must provide:

Safe access to the vehicle

Adequate space for us to work

Permission to be on the property (if not your own)

If access is restricted or unsafe, we may refuse service and/or charge a fee.

4. Pricing & Payments

All prices listed on our website or provided in quotes are subject to change at any time.

Payments are due at the time of service unless otherwise stated.
We accept standard payment methods (e.g., card payments, cash, or digital payments depending on availability).

Precision Auto Detailing reserves the right to refuse service if payment is not completed.

5. Condition of Vehicle & Additional Charges
a. Pre-Existing Damage

We are not responsible for pre-existing damage, wear, tears, stains, or defects.
Before beginning work, we may document the condition of the vehicle.

b. Excessive Dirt / Pet Hair / Biohazards

Vehicles requiring additional labor—such as heavy stains, pet hair removal, mold, vomit, feces, blood, or other biohazards—may incur additional charges or be refused at our discretion.

6. Customer Responsibilities

Customers agree to:

Remove personal belongings from the vehicle before service

Provide honest information about the vehicle’s condition

Ensure the service area is legally accessible

Notify us of relevant issues (leaks, electrical problems, previous repairs, etc.)

Precision Auto Detailing is not responsible for lost or damaged personal items left inside the vehicle.

7. Satisfaction Guarantee

We aim to provide high-quality service.
If you are dissatisfied with your detailing, notify us within 24 hours so we can review the issue.
We may offer corrections at our discretion but do not guarantee refunds.

8. Limitation of Liability

To the fullest extent permitted by law, Precision Auto Detailing is not liable for:

Pre-existing vehicle damage

Mechanical or electrical issues unrelated to detailing

Damage caused by unsafe customer workspaces

Loss of personal items left inside the vehicle

Indirect, incidental, or consequential damages

Our total liability will not exceed the amount paid for the specific service.

9. Website Use

By using our website, you agree not to:

Violate any laws or regulations

Attempt to harm, hack, or disrupt the site

Share false information or impersonate others

All content on our website—including images, logos, descriptions, and text—is owned by Precision Auto Detailing and may not be copied or redistributed without permission.

10. Changes to Terms

We may update these Terms at any time.
Revised Terms will be posted on this page with a new “Last Updated” date.
Continuing to use our site or services means you accept the updated Terms.

11. Contact Information

For questions about these Terms & Conditions, contact us:

Precision Auto Detailing
Email: support@precisionautodetail.net

Phone: 919-505-5249
Service Area: Raleigh, North Carolina
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Last Updated: 11/18/2025